Job

Hiring the Right Talent @ Colla Team

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RM16/project
Part Time (Freelancer)
45-2 Level 2, Setia Sentral , Lorong Setia Sentral 1, 13600 Perai , Pulau Pinang

Customer Service Representative

Big Domain Sdn. Bhd.

2 years ago 2 9 1560

Company background

Bigdomain.my – Top 10 Malaysia Domain Name and SEO provider operating at Penang & Kuala Lumpur. We are one of the key players in the local and international market offering popular domain names – such as .MY, COM, .ID. Also, we come forward to serve our clients’ needs by providing cost-effective web hosting, web building with more than 200 FREE design templates, FREE SSL, Microsoft Office 365 licenses and much more.

Job Description

*The project budget is calculated by hour


We are looking for part timers that we pay by hour to work remotely in helping customers with complaints and questions, and give customers information about our services and products. 


Responsibilities:

  • Responding promptly to customer inquiries.

  • Maintain a positive, compassionate, and professional approach toward consumers.

  • Acknowledging our products and delivering excellent support in resolving customer complaints.

  • Ensure customer satisfaction and provide professional customer support.

Job Details

Part Time (Freelancer)
None
Customer Services

Job Requirements

  • Excellent internet connection since a suitable candidate will have to work remotely. 

  • Positive working attitude and ability to handle customers. 

  • Familiar with Facebook Business’s messenger. 

  • Experience in working with customer support but fresh graduates are welcome to apply.